Learning resources and student support – University of Copenhagen

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Social Sciences > About the Faculty > Quality Assurance > Learning resources

Learning resources and student support

The faculty focuses on making sure that adequate resources are available to support student learning. It is important that the faculty provides positive frameworks for the learning and study environment.

The University of Copenhagen’s Strategy for the study environment 2014-16 – road to better learning provides the framework for learning resources and student support.

The frameworks

The dean is responsible for ensuring positive frameworks for the learning and study environment. The frameworks can be divided into three groups:

  • Physical environment
  • Information and supervision for students
  • Contact between students, lecturers and researchers

Physical environment

The programme’s physical environment includes:

  • classrooms
  • group rooms
  • thesis workstations
  • reading places
  • workplaces with computers
  • “regional” rooms
  • rooms for societies
  • rooms for social activities
  • canteen
  • library
  • outdoor areas

Who is responsible

The faculty management is responsible for the physical environment on campus. The main support units are the Operations Department and ‘SAMF-IT’ (Centre for Social Science Computing).

Information, guidance and administrative services

Information and guidance are an important part of student support. The help and support available ranges from basic information via the intranet and website, to counselling (including in English). It is a requirement that information for students is presented in a way that is clearly understandable and easy to find.

Student counselling and career guidance includes advice on studying in Denmark for incoming international students.

In addition, the study-start programme ensures that students receive the information they need to get off to a good start.

The administrative servicing of the students must be thorough and efficient, e.g. in areas such as enrolment, diplomas and grades, and applications for credit transfers and exemptions.

Who is responsible

The faculty management has overall responsibility for information, guidance and administrative support for the students. The director of studies is in charge of information and counselling work and supporting students at faculty level. At department level, this responsibility lies with the department administrators.

Contact between students, lecturers and researchers

Students’ contact with research

The planned teaching activities bring students into contact with their lecturers. All permanently employed lecturers conduct research within the subject area in which they teach. In this way, students are introduced to relevant areas of research. The heads of studies are responsible for ensuring that the planned teaching activities bring the students into contact with relevant research.

To ensure that students have good opportunities to come into contact with lecturers who also conduct research, the academic staff/student ratio is systematically monitored. Every six years, each programme calculates this as part of the programme evaluation.

  • Read more about research-based teaching and student contact with research here (In Danish)
  • Procedure for programme evaluation

In addition to the planned and systematically held teaching activities (i.e. those with ECTS credits), ad hoc academic and/or social activities also take place. The faculty creates opportunities for students, lecturers and researchers to encounter each other, both in inter-disciplinary settings and outside the teaching situation. It also creates opportunities for international students and international lecturers and researchers to meet Danish students and researchers. In addition, the faculty supports an international study environment and close contact between students and research environments. Academic and social events bring together lecturers and students, irrespective of study programme or nationality.

While the study-start programme is highly formalised, other, more spontaneous initiatives come from the students and the lecturers. These initiatives are highly important and as such are supported by the head of department (for local initiatives) or faculty management (for inter-institutional initiatives).

Lecturers and students in the faculty are expected to enter into dialogue and mutually develop ideas using a range of different methods and channels.

Who is responsible

The Faculty Management Team. The heads of department are responsible for promoting opportunities for dialogue within their departments.

Evaluation of the study environment and wellbeing

The systematic teaching-environment evaluations and annual satisfaction and wellbeing assessments among students are important management information tools.

Who is responsible

The dean’s office is responsible for the systematic evaluation of the study environment and wellbeing, and for subsequent follow-up work. The Study and Examinations Office is the administrative support unit with regard to evaluations of the study environment and wellbeing.