Alumni e-mail account
When you begin your studies you will receive a personal university e-mail account. It is called Alumni-mail and supports a wide range of facilities, including setting up meetings and an integrated calendar. Furthermore, it supports mobile units. You gain access to your e-mail account with at wide range of possibilities through the intranet KUnet.
Forward Alumni-mail to external mail programs
You can choose between using KUnet or use your private e-mail program to download your emails from your Alumni-mailbox. Be aware that when KUnet requires that you change your password every 6 month, you must likewise update this password in your external e-mail program.
It is not possible to automatically forward e-mails directly from the Alumni-mailbox. This is a precautionary measure, as the University cannot guarantee that a forwarded e-mail is delivered correctly at another email provider. However, in most cases, it is possible to set up an external e-mail program to download e-mails from your Alumni-mailbox. However, please note that most e-mail providers does not support IMAP - including Hotmail and Gmail.
You can also access your Alumni-mailbox without logging onto KUnet. This can be done via the Internet, mobile phone or similar.
Service Desk
Having troubles with your ID Card, Absalon, KUnet, Alumni-mail or the self-service system?
The call or e-mail the Service Desk at UCPH:
Monday to Friday: 8:00 to 22:00
Saturday, Sunday and public holidays: 10:00 to 22:00
Phone: +45 35 32 27 00
E-mail: it-service@adm.ku.dk